Returning a Product
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We make returning a product as easy as possible. Just follow the links below to learn about our Return Policy or request a return form.
How to Return a Product
You can fill out the form to request a Return Merchandise Authorization (RMA) code. Please check the return policy under Terms of Purchase.
Help for how to return a product formReturn Policy
We stand behind our products, and will gladly accept merchandise returns, subject to the guidelines below.
View the return policyReturning a Product
Q: How do I return goods to Farnell?
A: Please go to our online return a product request form to request a return materials authorisation (RMA) number. You will receive instructions on how to prepare your package for return once you receive the RMA.
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Q: What is the time restriction for returning a product?
A: The Company operates a 21 days return policy. To be accepted for return on this basis, Goods should be returned for receipt by the Company within 21 days of despatch.
Any Goods returned after 21 days as ‘unwanted’ or ‘incorrectly ordered’ may be accepted at the discretion of the Company but will be subject to a minimum restocking fee of 20% of the invoice value of the Goods or £10, whichever is the greater.
Any Goods returned after 21 days as ‘unwanted’ or ‘incorrectly ordered’ may be accepted at the discretion of the Company but will be subject to a minimum restocking fee of 20% of the invoice value of the Goods or £10, whichever is the greater.
Q: I submitted an order with an error, how do I amend it?
A: If you notice an error on your order once it has been submitted, please call Sales on +44 8701 200 208 as soon as possible.
As our online order processing is very efficient it may not be possible to amend your order before it is despatched, however by contacting us as soon as possible it gives us more chance of amending the order before despatch.
As our online order processing is very efficient it may not be possible to amend your order before it is despatched, however by contacting us as soon as possible it gives us more chance of amending the order before despatch.