Order Status & Tracking
Find recent order status and tracking information in order status & tracking
If you are registered and logged in, you can view your order status and tracking information (once despatched) from My Account: Order Status & Tracking page.
You can also find the last 13 months of all your previous orders in the Order Status & Tracking, whether you placed the order on the web, by phone, or by another method.
NOTE: Order Status & Tracking may not show recently placed orders until business systems have finished processing. Some delivery methods may not offer tracking.
You can view your most recent orders from the My Account homepage.
Viewing & Changing Orders
Q: What is the status of my order?
A: You can see your most recent orders on the Order Status & Tracking page. There may be times where an order just placed may not immediately appear until the order request has been fully processed by our business systems.
Related Links
Q:Can I speak to someone about an order I have placed?
A:
- Email customer support: export@farnell.com
- Call customer support: +44 8701 200 208, 08:00-17:00, Monday - Friday (UK Time)
Q:What should I do if product is damaged in delivery?
A: Our merchandise is carefully packed for delivery in our distribution centres, however we do realise that delivery damage may occur in spite of these precautions. If any damage occurs please contact our customer support team on +44 8701 200 208 or email us at export@farnell.com.
Q:Can I cancel an order?
A:Due to the efficiency of the Internet ordering process, it may not be possible to prevent the delivery of items once an order has been placed, if urgent please call our customer support team on +44 8701 200 208
Q:Why are some items missing from my order?
A: There are many reasons why items may be missing from your order. Please see your Order Status & Tracking to see the status of missing items. If you still have questions please contact customer support +44 8701 200 208.