Invoicing & Payment

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We offer a choice of invoicing and payment options during the checkout process

NOTE: Some countries or accounts may not have all invoicing options available

  • Use a credit / debit card - minimum order value is £20
  • Pay on a new business account
  • Corporate purchasing card (Company Credit or Debit Card)
  • Use of an existing account (online or offline account)
  • Credit Account
  • Trade Account - payment by BACS, cheque, credit / debit card (no minimum order value)

*All orders placed with Farnell will be subject to our Conditions of Supply.

NOTE: If you are an existing phone, fax or email customer, your existing invoicing account(s) will be linked to your online registration once your first order has been placed on the web.

Requesting or selecting an account

If you do not have an account number or name showing here, just select "Request New Account." You can also request a new online account, even if you already have an offline account.

See more info on opening an account

Selecting your payment method

If available in your region and your account allows for credit/debit card purchases, you may select that option. Otherwise select one of the available invoicing methods. Please see the terms and conditions for opening a trade account for the first time.

Card Security Number (CV2)

For regions that accept credit/debit card for payment, you can find the location of the CV2 Security Code based on the type of card listed below.

Location of Security Code

MasterCard, Visa Card:
The security code is on the back of the card. Please enter the last 3 digits from the end of the signature box.

American Express Card:
The security code is on the front of the card. Please enter the smaller 4 digits that appear above the credit card number on either the right or left side.

Placing Orders

Q: What does it mean when a part is on backorder?
A:Occasionally, demand for certain products can lead to them being temporarily ‘out of stock’. However, if you still want this item and don't mind waiting, we are happy to accept orders and despatch it once stock becomes available.
Q: Can I download or email my shopping basket?
A:Yes. At the bottom of your shopping basket you can select the option to download or Email your shopping basket. Choose a file name and location where you would like it to be saved and the complete shopping basket will be saved as a .csv file. Saved Shopping Baskets.
Q: What are order minimums and multiples?
A:Certain products like resistors or cable come in reels or packs of set length or quantity. They are not available for sale in quantities below certain levels because it is not economical to package them in smaller quantities.
Q: How do I apply a voucher code to my order?
A: You can enter a voucher code on the shopping basket page. When you have entered a valid voucher code, press the “Apply” button and the shopping basket total should display the updated discounted total.

Related Links

Q: Can I save my shopping basket and complete my order later?
A:Yes. In the shopping basket, you can save your shopping basket by entering the name of your choice in the Save shopping basket field, then click “Save shopping basket”. The saved shopping basket is then available in My Account.
Q: How do I schedule orders?
A:See the Scheduled Orders section for more information.
Q: What are special instructions and delivery notes?
A:Special instructions and Delivery notes let you attach information to your order. They will appear on all correspondence regarding your order. As you checkout, the delivery page has a field named “Delivery Notes”, enter your notes into this field to take advantage of this feature.
Q: How do I receive a special quote for a large order?
A:See the Quotes section for more information.
Q: Can I add notes to items in my shopping basket?
A:Yes. In the shopping basket, use the Line Notes field to enter information to help you or your staff. Line notes will appear on all the order packing slips. Keep in mind that line notes are only for use by you and your company internally.
Q: Do you have volume pricing?
A:See the Quotes section for more information.
Q: How long will my saved baskets be stored?
A: We'll store your saved baskets indefinitely as long as they've been accessed in the past 12 months. Baskets that have not been accessed in the past 12 months will be deleted automatically.
Q: What is the latest I can place my order for the same day despatch?
A:To get the same day despatch, order must placed before 17:00 for products delivered from UK warehouse, and before 16:00 for products delivered from Liege warehouse.
Q: What are my choices for backorder preferences?
A: For backorder preferences, you may choose from the following:
Backorder allowed - We'll deliver in-stock items immediately and place any out-of-stock items on backorder. Items on backorder will be delivered as they become available. Therefore, your order may arrive in single or multiple deliveries.
Deliver order complete - If any items in your order are out of stock, we'll hold your order until all items become available. Your order will arrive in one delivery.
Q: What is the Supplier Direct deliver Handling Fee?
A: Supplier Direct deliver items that have a service charge indicated are coming from our Newark warehouse in the USA. There will only be one additional service charge per order regardless of how many items are in the basket. These items are clearly identified within the basket and are delivered within 2-3 days.
Q: How do I open a trade account?
A: See the Trade Account section for more information.
Q: I have no credit card, can I still buy from Farnell?
A: Yes, email export@farnell.com or call us on +44 8701 200 208 to open a trade account or find out other payment methods that would suit you.
Q: Can I pay my account balance online?
A: Unfortunately there is currently no method for you to settle your account online. We are looking into this facility for future use.
Q: Can I order if I am on credit hold?
A: Yes. If you are on credit hold for being over your account “credit limit”, you can still place orders using a credit card. If you are on credit hold due to a “stop order” status, you must contact the credit control department on 0333 230 0556
Q: I cannot see the card I added for future orders in Checkout or in My Account?
A: We are not permitted to store cards that are declined on first use. In this situation you will be required to enter and store the card details again. This can be done during your next order or in My Account.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.