Submit an order before the cut-off time to shorten your delivery time
When selecting the delivery method, orders of in-stock items will be shipped out either the same day or next business day depending on the cut-off time listed below. Items being transferred from other global warehouses may require additional time for delivery.
Once your order is despatched, we'll notify you via email, informing you of the tracking number (if available) so you always know where your order is. Below you can find more information on our delivery options.
Fast and reliable delivery
Delivery from US Newark
If you choose to order a product from our US warehouse:
- Delivery is 2-3 working days (in stock products) for EU customers who are VAT registered. For non-EU customers, delivery is 14 working days
- There is a £15.95* charge per order for EU customers only. This covers handling, duty and airfreight, regardless of the number of items
- No minimum order value or quantity
* Delivery charge may be subject to change.
Items on backorder will be despatched when they arrive back in stock. If you place an order that has one or more items on backorder you can choose whether to have all items despatched together or to receive the items currently in stock as soon as possible.
Options for backorders
We'll despatch in-stock items immediately and place any out-of-stock items on backorder. Items on backorder will be despatched as they become available. Therefore, your order may arrive in single or multiple deliveries.
Deliver order complete
If any items in your order are out of stock, we can hold your entire order until all items become available. Your order will then arrive in one delivery.
Backorder allowed - We'll deliver in-stock items immediately and place any out-of-stock items on backorder. Items on backorder will be delivered as they become available. Therefore, your order may arrive in single or multiple deliveries.
Deliver order complete - If any items in your order are out of stock, we'll hold your order until all items become available. Your order will arrive in one delivery.
Some organisations allow their buyers to use the same card for purchases. If a previous user removes the right for the card to be stored, we will no longer be able to store the card. Simply re-enter the card details and select to store the card for future use.